LetterListing

Privacy Policy

Effective Date: Jul 4, 2025
Last Updated: Jul 4, 2025

Thank you for choosing LetterListing ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our marketplace platform (the "Platform") for buying and selling email newsletters.

By accessing or using our Platform, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide to Us

  • Account Information: Name, email address, username, password, and profile information.
  • Newsletter Listings: Details about newsletters you list for sale, including descriptions, metrics, subscriber counts, and other business-related data.
  • Communications: Messages you send us or other users via the Platform.
  • Payment-Related Information: We collect metadata associated with transactions (e.g., amount, status, user ID), but payment details like credit card numbers are handled by our payment processors (see below).

1.2 Information We Collect Automatically

  • Device and Usage Data: IP address, browser type, pages visited, time spent on the site, links clicked, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to analyze usage and personalize your experience.

2. Payment Processors

We use third-party payment processors to handle transactions securely. We do not store full credit card numbers or bank details.

  • Escrow.com: Used for most newsletter ownership transactions. When using Escrow.com, you agree to their Privacy Policy.
  • Stripe: Used for other types of payments (e.g., platform fees, subscriptions, deposits). Stripe collects and processes payment information in accordance with its Privacy Policy.

3. How We Use Your Information

We use your information to:

  • Operate and improve the Platform
  • Facilitate newsletter transactions
  • Process payments via Escrow.com and Stripe
  • Communicate with you about transactions, updates, and customer support
  • Detect fraud, enforce our Terms of Service, and maintain platform integrity
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information in the following situations:

  • With Other Users: When you initiate or participate in a transaction, relevant information (e.g., your name, business details) may be shared with the other party.
  • With Payment Providers: We share necessary data with Escrow.com and Stripe to facilitate payments and track status.
  • With Service Providers: We may use vendors for hosting, analytics, communications, and customer support.
  • To Comply with Law: We may disclose information if required by law or in response to legal requests.
  • In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Cookies and Analytics

We use cookies and analytics tools (e.g., Google Analytics) to:

  • Understand how users interact with the Platform
  • Improve performance and usability
  • Store user preferences

You can manage cookie settings in your browser. Some cookies are necessary for core functionality and cannot be disabled.

6. Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you
  • Request corrections or deletion of your data
  • Object to or restrict our use of your data
  • Request data portability
  • Withdraw consent (where applicable)

To make a request, please contact us at support@letterlisting.com.

8. Security

We use industry-standard security measures to protect your information. However, no system is completely secure. Use the Platform at your own risk and take precautions to secure your account.

9. Children’s Privacy

Our Platform is not intended for children under 18. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have, we will delete it.

10. International Users

If you are accessing the Platform from outside Canada, you acknowledge that your information may be transferred to and processed in Canada and other countries with different data protection laws than your own.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Platform. Continued use of the Platform means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 support@letterlisting.com
🌐 https://letterlisting.com

  • Company name: SPARKED TECHNOLOGIES INC.
  • Email: support@letterlisting.com
  • Mailing address: 329 Howe St, #2206 Vancouver, BC V6C 3N2 Canada